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Statement Regarding COVID-19 - (2)

Posted by CFP Support Manager

Dear Customer,

We are continuing to monitor the situation with COVID-19 in Canada. During this time all of our sales and support staff are working from home and as a result phone sales and support will be closed until further notice.

All sales and support related matters can be emailed to support@canadianfleet.ca . We have extended our web support hours to compensate for the loss of telephone support. Web support hours will be 10AM to 10PM Central Time Zone Monday through Friday. As always you can click the messenger window to chat in real time with a support specialist during the same hours as our web support above. 

As a result of COVID-19, and in order to protect our shipping staff, we have reduced the days we ship orders to Wednesdays only until further notice. During this time our shipping team will be operating from 9 AM to 1 PM to ensure social distancing is maintained at the warehouse, and reduce the risk to our staff from any community spread cases. 

Please be patient with our staff during this difficult time for all. We will get the orders out as fast as possible to maintain customer satisfaction. 

Read more

Dear Customer,

We are continuing to monitor the situation with COVID-19 in Canada. During this time all of our sales and support staff are working from home and as a result phone sales and support will be closed until further notice.

All sales and support related matters can be emailed to support@canadianfleet.ca . We have extended our web support hours to compensate for the loss of telephone support. Web support hours will be 10AM to 10PM Central Time Zone Monday through Friday. As always you can click the messenger window to chat in real time with a support specialist during the same hours as our web support above. 

As a result of COVID-19, and in order to protect our shipping staff, we have reduced the days we ship orders to Wednesdays only until further notice. During this time our shipping team will be operating from 9 AM to 1 PM to ensure social distancing is maintained at the warehouse, and reduce the risk to our staff from any community spread cases. 

Please be patient with our staff during this difficult time for all. We will get the orders out as fast as possible to maintain customer satisfaction. 

Read more

Message to customers about Canada Post service guarantees

Posted by CFP Support Manager

RE Posting this from Canada Post.

Message to customers about Canada Post service guarantees

As Canada Post continues to operate during this unprecedented situation, we expect to face ongoing challenges. We are prepared to adapt to the rapidly changing circumstances around COVID-19, including implementing our contingency plans that will enable us to serve our customers in communities across Canada.


As a result of potential impacts related to our local facilities and air transportation, we are letting you know that effective today (March 18) Canada Post will be suspending our On-time Delivery Guarantees for all parcel services, until further notice. This means that some residents and businesses may begin to experience slower than normal delivery times.


We would like to assure you that as we continue to proudly serve businesses and consumers across the country with all of our products and services, we will strive as best we can to meet our delivery standards.


Like many of you, during this difficult period we are working hard to keep our operations running while also protecting the health and safety of our employees and customers.


We thank you for your patience and understanding throughout these challenging circumstances. We will continue to keep you updated on any changes regarding our services and operations.


Please visit canadapost.ca for the latest updates.

 

 

https://m.communications.canadapost-postescanada.ca/nl/jsp/m.jsp?c=%40pfZYaBoXbgy7RpXzMsqwxghblKXkPKrcnaomvoFx2mY%3D

 

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RE Posting this from Canada Post.

Message to customers about Canada Post service guarantees

As Canada Post continues to operate during this unprecedented situation, we expect to face ongoing challenges. We are prepared to adapt to the rapidly changing circumstances around COVID-19, including implementing our contingency plans that will enable us to serve our customers in communities across Canada.


As a result of potential impacts related to our local facilities and air transportation, we are letting you know that effective today (March 18) Canada Post will be suspending our On-time Delivery Guarantees for all parcel services, until further notice. This means that some residents and businesses may begin to experience slower than normal delivery times.


We would like to assure you that as we continue to proudly serve businesses and consumers across the country with all of our products and services, we will strive as best we can to meet our delivery standards.


Like many of you, during this difficult period we are working hard to keep our operations running while also protecting the health and safety of our employees and customers.


We thank you for your patience and understanding throughout these challenging circumstances. We will continue to keep you updated on any changes regarding our services and operations.


Please visit canadapost.ca for the latest updates.

 

 

https://m.communications.canadapost-postescanada.ca/nl/jsp/m.jsp?c=%40pfZYaBoXbgy7RpXzMsqwxghblKXkPKrcnaomvoFx2mY%3D

 

Read more

Statement Regarding COVID-19 - (1)

Posted by CFP Support Manager

Dear Customers,

We are continuing to monitor the situation with COVID-19 in Canada. During this time most of our sales and support staff are working from home. To allow our staff the freedom to do this comes at a price. Our on phone sales and support will be closed until further notice. All sales and support related matters can be emailed to support@canadianfleet.ca . We have extended our web support hours to compensate for the loss of telephone support. Web support hours will be 10am to 10PM Central Time Zone Monday through Friday. 

Our shipping team will be working modified hours as a well to ensure social distancing is maintained at the warehouse. 

Please be patient with our staff during this difficult time for all. We will get the orders out as fast as possible to maintain customer satisfaction. 

 

Read more

Dear Customers,

We are continuing to monitor the situation with COVID-19 in Canada. During this time most of our sales and support staff are working from home. To allow our staff the freedom to do this comes at a price. Our on phone sales and support will be closed until further notice. All sales and support related matters can be emailed to support@canadianfleet.ca . We have extended our web support hours to compensate for the loss of telephone support. Web support hours will be 10am to 10PM Central Time Zone Monday through Friday. 

Our shipping team will be working modified hours as a well to ensure social distancing is maintained at the warehouse. 

Please be patient with our staff during this difficult time for all. We will get the orders out as fast as possible to maintain customer satisfaction. 

 

Read more